Motek Electrical
Website: motekelectrical.co.za
Effective Date: 2026/04/20

1. Introduction
Motek Electrical we respects the privacy of all visitors and clients who use our website and services.
This Privacy Policy explains how personal information is collected, used, and protected when
interacting with our website or engaging our electrical services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact number, email address, and physical address when
submitting inquiries or service requests.
Service Information: Details related to electrical service requirements, project details, and
communication records.
Website Usage Data: Non-personal information such as IP address, browser type, device
information, and pages visited, collected through cookies or analytics tools.
3. How We Use Your Information
The information collected is used to:
Respond to inquiries and provide quotations.
Deliver electrical services and manage client relationships.
Improve our website, services, and customer experience.
Send updates, service reminders, or promotional information (only with consent).
Comply with legal and regulatory obligations.
4. Data Protection and Security
Motek Electrical implements appropriate technical and organizational measures to safeguard
personal data against unauthorized access, loss, misuse, or alteration. Access to personal
information is restricted to authorized personnel only.
5. Sharing of Information
We do not sell or rent personal information. Information may be shared only in the following cases:
With trusted service providers who assist in operating our business (e.g., IT support, payment
processors).
When required by law or to protect our legal rights.
With client consent for specific purposes.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. Users can
choose to disable cookies through their browser settings, though some website features may not
function properly as a result.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this
policy or as required by law.
8. Your Rights
Users have the right to:
Access and request a copy of their personal data.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the Information Regulator of South Africa if privacy rights are violated.
9. Third-Party Links
Our website may contain links to external websites. Motek Electrical is not responsible for the privacy
practices or content of third-party sites. Users are encouraged to review the privacy policies of those
websites.
10. Updates to This Policy
Motek Electrical may update this Privacy Policy periodically. The latest version will always be
available on our website, with the effective date clearly indicated.
11. Contact Information
For questions or concerns regarding this Privacy Policy or personal data handling, contact:
Motek Electrical
Email: admin@motekelectrical.co.za
Phone: 010 444 0329
Website: motekelectrical.co.za
Address: 6 Van Duk Rd, Benoni, 1501

Motek Electrical is committed to protecting client privacy and ensuring transparency in how personal
information is managed in accordance with South African data protection laws, including the
Protection of Personal Information Act (POPIA).